Terms and Conditions

I will be arriving earlier/later than the stated check-in time. Can I still check-in?

You can request an early/late check-in in several ways: You can specify your intended check-in time while making the reservation. You can manage your booking online to request a check-in time outside of the standard hours. You can contact the property directly, using the contact details found in your booking confirmation. Please note that the property cannot always accommodate this request; they will be happy to let you have your room early if there is availability, but there may be nobody to welcome you if you arrive late at night at a remote apartment. It's always best to check with the property directly in this case, to avoid any disappointment.

What are the check-in and check-out times of a hotel?

Check-in and check-out times differ for each hotel. You will find them on the ``Hotel Policies`` section at the bottom of the hotel page as well as in your confirmation email.

How do I get more information about the room or hotel facilities?

Room facilities are clearly listed under each room type, to see the full list and photos just click on your desired room type. You can find all of the hotel facilities just below the block of room types under ‘Hotel Facilities’.

I want to check out after the stated check-out time. What should I do?

A late check-out can only be arranged with the hotel and usually depends on availability at the time of your stay. You can ask about the possibility at reception upon arrival.

I want a smoking room however I can only choose a non-smoking room. How can I request a smoking room?

If there are no smoking rooms listed it means that the hotel does not allow smoking in rooms.

How do I find out if a hotel allows pets?

Pet policies are always displayed on the hotel’s page under ``Hotel Policies``.


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